RECORDS ADMINISTRATOR REF NO: HR4/4/24/01

REQUIREMENTS : Grade 12/Senior Certificate with Accounting or Mathematics as a passed major
subject. 0 to 6 months’ experience. Knowledge: Unemployment Insurance Act,
Unemployment Insurance Contributions Act, Public Service Regulation, Public
Service Act, Batho Pele Principles, Departmental policies and procedures,
Customer care Skills: Communication (verbal & written), Listening, Computer
literacy, Customer Relations, Decision making.
DUTIES : Receive and assess all the UI Claims on the relevant systems in line with the
Standard Operating Procedure (SOP). Register all employers and verify the
declaration of employees as per the relevant prescripts. Execute the payment
of approved claims as per the set time frames. Attend to enquiries relating to
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all processed claims or any other matter relating to the processing of claims.
Perform Administrative duties within the section.
ENQUIRIES : Mr M Ngqolowa Tel No: (041) 506 5000
APPLICATIONS : Deputy Director: Labour Centre Operations: Private Bag X6045, Gqeberha,
6000 Or hand deliver at VSN Centre 116-134 Goven Mbeki Avenue.
FOR ATTENTION : Sub-directorate: Labour Centre Operations, Gqeberha